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Troubleshooting


If you are experiencing problems or symptoms with your Mobile Office Trailer, please try the following troubleshooting tips below.
 

Air conditioning filters must be changed often. Under normal conditions, filters must be changed every 60 days. Under extreme conditions, change every 30 days.

A/C DOES NOT OPERATE

(Mounted on front of mobile office trailer.)

  • Is the voltage correct (220 volts)?
  • Is the hookup done properly?
  • Are there loose wires?
  • Check circuit breaker at panel box.
  • Check safety switch located outside, adjacent to the A/C.
  • Check fuses in the safety switch box.

NOTE: Only certain A/C models have internal fuses.

A/C RUNNING BUT NO AIR IS COMING OUT

  • Open ceiling diffusers and/or registers.
  • Make sure there are no obstructions in the air louvers or grilles (located on front wall inside).

HOW TO CHANGE THE A/C FILTER

  • Turn thermostat to off.
  • Turn off disconnect switch located on front of building near unit. (In some units the switch is behind service door.)
  • Remove service door (center panel).
  • Slide old filter out and new filter in (arrow up).
  • Replace service door.
  • Turn on disconnect switch.
  • Turn on thermostat and set as desired.

NOTE: Water dripping outside is normal—especially in very hot and humid weather conditions.

(Roof mount or through wall)

AIR CONDITIONER DOES NOT OPERATE

  • Is the voltage correct – 220 volts?
  • Is the hookup done properly?
  • Is the circuit breaker tripped?

AIR CONDITIONER DOES NOT COOL AS IT SHOULD

  • Are you operating thermostat correctly?
  • Temperature control may not be set low enough.
  • Turn knob to lower setting.
  • The room may have been very hot when A/C was first turned on. Allow additional time for it to cool down.

HOW TO CHANGE THE A/C FILTER

The filter should be washed with warm water or vacuumed every 30 days. Remove the front grille to locate the filter.

Note: Water dripping outside is normal-especially in very hot and humid weather conditions.

NONE OF THE LIGHTS WORK

  • Is the unit hooked up to 220 volts with proper size wire?
  • Was the electricity hooked up by a qualified electrician?
  • Is the main breaker on at the breaker panel?

Note: Certain types of breakers appear to be on, but are actually off. Switch off fully and then on again.

SOME LIGHTS COME ON, SOME DO NOT

  • Check all switches. Replaced burned out bulbs (customer's responsibility). If bulbs are in good condition and still do not work, contact Acton Mobile for service.

ALL FLUORESCENT LIGHTS ARE FLICKERING

  • Light ballats are cold. Flickering should stop after a few minutes.

BOTH BULBS ARE FLICKERING WITHIN ONE LIGHT FIXTURE

  • Change one bulb at a time by removing and installing a new bulb. Be sure you are installing a new lamp. If it does not fix the problem, contact Acton Mobile for service.

NO POWER IN ONE OF THE RECEPTACLES

  • Check the GFI receptacle in the bathroom.
  • Reset if tripped.
  • Check breaker at panel box. If breaker is on and there is still no power, contact Acton Mobile for service.

BREAKER KEEPS TRIPPING IN ONE OF THE RECEPTACLES

  • Are there too many cords plugged into the same receptacle causing an overload on the circuit?

Remember: To operate building properly it must be grounded.

  • Hot water heater MUST be filled with water before electricity is turned on.
  • If hot water heater is not operating once filled, check on/off switch on the heater or check the breaker in the electrical panel box.
  • Do not exceed 60lbs water pressure. If pressure exceed 60lbs, a pressure reducer must be used.
  • Transportation may cause fittings to become loose, therefore, it is recommended plumbing be checked before supply is connected.
  • Do not operate water heater until water has been connected. Operation of a dry water heater will cause failure to the heating element.

Some buildings are equipped with heat pumps. Unlike a gas furnace which makes a lot of hot air, a heat pump takes awhile to warm up. It is best to let the heater run all night at a lower temperature instead of turning it off completely. This will also prevent freeze-up.

During the winter months, do not disconnect heat (electric) from the unit until plumbing has been drained. If not drained, the pipes will freeze and burst.

Cambridge, MD

 

Please Note:

  • Your lease includes service calls by Acton Mobile and its authorized subcontractors for repairs and maintenance resulting from routine wear and tear of the building and equipment. This does not include HVAC filters, fuses and light bulbs. Your lease does not include charges for any service performed by other vendors or individuals.
  • Your lease does not include: janitorial services, service charges to repair damages or failures caused by improper or inadequate electrical service, theft and vandalism, physical damage casued by accident, negligence extreme weather or Acts of God.
  • The customer is responsible for any re-leveling of the building and/or adjustments to the building that may be needed due to settlement of the ground surface.
  • Before making any repairs, you must receive authorization in order to be reimbursed for work that you do to the building.
  • Modifications to the building require prior Acton Mobile approval.
  • Relocation of any building must be preapproved by Acton Mobile.

Before you return your building:

  • A thirty (30) day notice is needed to schedule a return delivery. Units should be returned in the same condition as received, normal wear and tear accepted. Weather and site conditions should be considered before scheduling a return delivery. Trailers must be accessible to drivers. Notify Acton Mobile of any fences, buildings, ditches, curbing, or any other factors that may affect pick-up.
  • Please broom sweep the building prior to return. Acton Mobile has not charged a cleaning deposit. Charges will apply to remove trash.
  • Our take down and return fees do not include removal of obstructions, construction debris, skirting, tie downs, custom stairs and ramps, fences, landscaping and other equipment UNLESS pre-arranged. Have the building cleared of items to avoid additional charges.
  • Acton Mobile is not responsible for customer's furniture, equipment or materials left in the building.
  • Return keys with teh building or you may be subject to a charge to replace the entire lock set.
Problems or symptoms beyond the scope of the above noted should be handled by a qualified service technician.
 
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